Canadian business process outsourcing giant Telus Digital has confirmed it suffered a security incident after threat actors ...

The Minister of Information Technology and Telecommunication Shaza Fatima Khwaja has clarified that IT companies, call centers and business ...

Federal Minister for IT and Telecom Shaza Khawaja said she will convene an important emergency meeting to review the possible impact of the austerity ...

Discusses the Impact of Agentic AI on IT Services and Tech Industry Disruption March 11, 2026 9:30 AM EDT Good afternoon. Good morning, if you're joining us from the U.S. Hello, and welcome. Thank you ...

Photo provided to chinadaily.com.cn] Under the theme "Co-creating an Intelligent Digital Ecosystem", UniCom presented its ...

So BPO Music Director has been venturing off the beaten path of classical programming with the last two concerts, including the February 21 & 22 series titled “Beethoven’s Fifth” and now the March 7 & ...

The FCC is preparing to vote on a proposal that could force new disclosure, routing and data-handling rules for offshore call ...

The proposed rule would require affected companies to disclose a customer service agent’s location and limit call volume from overseas contact centers, among other changes.

The London-based infrastructure giant is bullish on its U.S. Buildings segment and U.K. power generation jobs, but old problems continue to rear their heads.

Alarm bells are going off in an obscure corner of Wall Street. Here’s what you need to know ...