Microsoft today at its annual Ignite conference in Seattle introduced updates to Copilot for Dynamics 365 to help marketing, sales, and field service professionals provide better customer experiences.

Joint customers will experience renewed value from their CRM with unified data and account-level insights at their fingertips. SAN FRANCISCO, May 20, 2024 /PRNewswire/ -- People.ai, a leading ...

Microsoft on Monday introduced new Microsoft Dynamics 365 "Copilot" artificial intelligence (AI) capabilities to help sales teams. Copilot AI hooks into Microsoft 365 Graph data, as well as customer ...

Microsoft Dynamics 365 announced today that it will be updating Viva Sales to include generative AI, aiming to enhance productivity and customer connections. Viva Sales, which was introduced last June ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft has announced a handful of updates for Dynamics 365 customers, including two new apps: Finance Insights and Project Operations, both of which will be available later this year. Microsoft's ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

With this week’s announcements at the Microsoft Ignite 2021 conference, solution providers can expect more integrations between Dynamics 365--Microsoft’s combined CRM/ERP offering--and the company’s ...